Executive Assistant
Diploma Program

With an emphasis on strong interpersonal and communication skills, graduates are ready for a role as an executive assistant.

Two men in suits sitting on a black leather couch, looking at a laptop and smiling in a modern office with large windows and city view.

Program Duration : 32 weeks

Total Instructional hours : 640

PROGRAM ADMISSION

Our Executive Assistant Diploma Program offers a comprehensive curriculum designed to equip you with the skills and knowledge necessary for success in the dynamic field of executive support.

Through a combination of practical training and theoretical learning, you will gain expertise in communication, Microsoft Office applications, business writing, event management, and more.

Explore our program outline and learning objectives to discover how we can help you achieve your career aspirations.

Woman with glasses working on a laptop at a wooden table, with a smartphone and newspapers on the table, in a room with plain white walls.
A woman with curly brown hair, wearing a black lace top and a striped blazer, sitting in a chair and smiling while reading a book.

Executive assistants manage office duties and support an organization executive in their work.

With our Executive Assistant Diploma Program, you’ll learn all the skills you need to become an invaluable asset to executives across all industries.

  • Gain the knowledge and tools to communicate effectively and professionally in the workplace.

  • Learn to perform functions common to all Microsoft Windows applications including Word, Excel, and PowerPoint

A group of four young men in an office, one standing giving a presentation next to a whiteboard with sticky notes, others seated on couches with laptops, brick walls and large windows in the background.

Learning Objectives

Upon completion of this program, the successful student will have reliably demonstrated the ability to:

  • Transcribe data at a keyboarding speed of 50 words per minute or more.

  • Maintain the financial records of a small business using computerized accounting software.

  • Design and update a simple website for an organization.

  • Write and/or edit grammatically accurate, well-styled business documents.

  • Use database management software to organize, analyze and present operational data.

  • Use spreadsheet software to organize, analyze and present operational data.

  • Create business presentations incorporating graphical, sound,
    and video features.

  • Interact successfully with clients,
    co-workers, and superiors.

  • Apply administrative office procedures using current
    business technology.

  • Prepare professional business documents including memorandums, letters, reports, newsletters, and advertising flyers using word processing and specialized desktop publishing applications.

Career Opportunity

Graduates of the Executive Assistant Diploma program will find employment in a wide range of businesses and office settings, across a variety of sectors.

  • Executive Assistant

  • Executive Secretary

  • Marketing Associate

  • Account Manager

  • Sales Representative

  • Administrative Coordinator

  • Financial Administrator

  • Human Resources Assistant

  • Human Resources Coordinator

  • Business Development Associate

A smiling woman with blonde hair holding an orange folder against a neutral background.
Group of four coworkers in a meeting, one man standing and presenting information on a monitor, three seated women and men working at a desk with laptops and notepads, colorful sticky notes on the wall.

What you’ll learn:

  • Introduces students to common office procedures.

    Topics such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific
    to the office professional; and record keeping are covered.

  • Prepares students to perform functions common to all Microsoft Windows applications.

    Elements include the ability to create and manipulate Word, Excel,
    or PowerPoint applications, modify the display of toolbars and other
    on-screen elements, use online help, and perform file management,
    editing, formatting and printing functions common
    to most Windows applications.

  • Improves touch typing skills on a keyboard with a focus on improving speed and accuracy.

    This course increases job efficiency and understanding of workstation ergonomics.

  • Provides students with the knowledge and tools to communicate effectively and professionally in the workplace.

    Students are introduced to essential skills in writing, speaking, formal presentations and the use of technology to enhance workplace communication.

  • Develops a foundation in customer service by focusing on building lifelong customer relationships through the development of positive customer care approaches.

  • Provides a general overview of the human resource functions that assist an organization delivers value through proper management of the employee lifecycle.

  • Introduces students to a broad overview of the world of business.

    Students consider how various external factors such as government and social trends affect business and the role of economics, information technology, management, global trends, and finance. human resources and production play in Canadian business.

  • Investigates the behavior of people within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.

    Behaviours studied include individuals, individuals within a group and inter-group behavior.

  • Assists students in developing skills and gaining knowledge in administration, event planning and management, marketing, risk management planning, human resource management and professionalism.

  • Introduces students to the fundamentals of business writing and provides students with the knowledge and techniques to hone their writing skills for the business environment.

    The structure and form of business documents are covered in addition to language and writing style.

  • Introduces students to the knowledge, skills and tools needed to excel as an executive assistant in a professional business environment.

  • Examines federal and provincial laws that regulate the workplace and best practices to ensure employment standards and guidelines are established.

  • Explores the goals, strategies and tools for a successful recruitment and selection process.

Completion Requirements

We will use the following grade scale to determine each student’s grade through their work. Students must receive an average of 75% from all the assignments in order to pass the course.

Method(s) of Evaluation:
Individual and group projects, final exams.

Delivery Method(s):
In-Class: Lecture and Demonstration.

A grading scale chart showing letter grades from A+ to F, with corresponding percentage ranges and notes for 'Temporary' and 'Permanent' statuses.
People in a meeting around a wooden table with laptops, notebooks, and smartphones, engaged in a discussion.

Materials

  • Administrative Procedures for the Canadian Office
    - by Lauralee Kilgour, Edward Kilgour, Marie Rutherford, Blanche Rogers, Sharon C. Burton, Nelda J. Shelton. (Authors)

  • Essentials of Business Communication
    - by Mary Guffey, Dana Loewy, 
    Richard Almonte. (Authors)

  • Writing That Works: How to Communicate Effectively in Business

    -by Kenneth Roman, 
    Joel Raphaelson  (Authors)

  • Introduction To Business
    - by Lawrence J Gitman, 
    Carl McDaniel, Amit Shah. (Authors)

  • Organizational Behavior
    - by Stephen Robbins, 
    Timothy Judge. (Authors)

  • Microsoft Office 365 &
    Office 2019 Introductory

    -by Authors: Sandra Cable,
    Steven M. Freund, Ellen Monk,
    Susan L. Sebok, Joy L. Starks, and Misty E. Vermaat  (Authors)

Apply Now!

Enroll the Program Today!