Medical Office Administrator (MOA)
Start Your Career specializing in Medical, Dental & Corporate Office Skills
Step into one of the most in-demand careers with our Medical Office Administrator Program, designed for individuals seeking professional roles in medical, dental, or corporate offices. This comprehensive program blends core administrative training with industry-specific skills, making you job-ready for clinics, healthcare practices, and executive environments.
Duration: 400 hours total, completed over 20 weeks (about 20 hr per week)
Program Fee: $2,500 (all-inclusive)
Payment Plans Available: in 4 installments
Delivery: Online, instructor-led sessions combined with asynchronous learning
What You’ll Learn
Advanced office administration for corporate, medical, and dental offices
Professional communication for patient care and executive settings
Medical and dental terminology for accurate documentation
EMR (Electronic Medical Records) and dental practice software
Insurance billing and payment processing (medical/dental)
Microsoft Office Suite (Word, Excel, Outlook) and cloud tools
Scheduling and calendar coordination for multi-provider environments
Customer service excellence in client and patient care
Book & Material
Administrative and Clinical Procedures for the Canadian Health Professional
5th Edition (135.00).
The language of Medicine Davi-Ellen Chabner BA MAT
($135.00) paperback.
Materials $250 software licences for billing modules.
Schedule
Live Instruction: Mondays, 4:00 PM – 7:00 PM
Asynchronous Learning: 17 hours during the rest of the week
Program Structure
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Roles and responsibilities of an administrative assistant
Ethics, confidentiality, and privacy compliance (PIPEDA, PHIPA)
Professional standards in healthcare and corporate environments
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Crafting professional business correspondence
Handling client and patient inquiries
Active listening and conflict resolution
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Medical and dental terminology essentials
Patient intake, record management, and consent forms
Appointment scheduling for multi-provider practices
Infection control basics for front office staff
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EMR systems for healthcare clinics
Dental practice management software
Microsoft Word, Excel, Outlook for office tasks
Cloud-based document management tools
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MSP and insurance claims processing
Dental billing codes and invoicing
Accounts receivable/payable basics
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Meeting coordination and minute-taking
Advanced scheduling and calendar management
Time management and organizational strategies
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WORD, Excel, Powerpoint and Email applications.
Intro to EMR: Accuro Software: Scheduling, building templates, demographics, forms, requisitions, and learning the electronic medical record
Medical Billing: Review of in office scheduling, billing codes (in office and diagnostic: ICD 10) , billing for appointment type, tray fees, chronic care, insurance billing
Program Evaluation
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This course is offered through distance education (online). The delivery utilizes a range of methods that may include:
Lecture
Seminar
Media Resources
Student Presentations
Quizzes & Exams
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Assignments & quizzes (25%)
Reports & papers (25%)
Practical applications or presentations (25%)
Final Exam (25%)
Career Opportunities
Graduates are prepared for roles such as:
Medical Office Assistant (MOA)
Dental Office Administrator
Executive Administrative Assistant
Corporate Office Coordinator
Receptionist or Scheduling Specialist
Why Choose This Program?
Specialization in medical, dental, and corporate office administration
Hands-on training in EMR and dental software systems
Practical, job-ready skills employers demand
Flexible delivery formats and career-focused curriculum
Flexible payment plan available
Next Steps
Start your career as an Administrative Assistant in Healthcare or Business today!
In order to qualify for employment as an Early Childhood Education (ECE) Assistant in a licensed childcare facility in British Columbia, certification issued by the ECE Registry is a mandatory requirement. The ECE Assistant program provided by LD Canada West College is a launching pad for your career as an ECE or ECE assistant. ECE Registry’s official website.
Become a Medical Office Assistant- a career that blends healthcare and administration, offers excellent job security, competitive pay, and the chance the make the real different everyday.
Meet Your Instructor
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I began my career as a Health Unit Clerk in Emergency Medicine, where I quickly developed a deep appreciation for the dynamic and ever-evolving world of healthcare. Over the years, I have gained extensive experience across multiple disciplines, including Oncology, General Surgery, Community Health, Psychology, and Program Coordination.
For the past nine years, I have worked as a Medical Office Assistant (MOA) / Health Unit Clerk Instructor, while also serving as a Subject Matter Expert (SME) and Curriculum Developer. These roles have allowed me to combine my industry expertise with my passion for education, ensuring that students receive both practical knowledge and real-world insight.
Student success and mentorship are at the heart of my teaching philosophy. I take pride in supporting learners through both in-class and online instruction, drawing on my experience in diverse learning environments to create engaging, effective, and supportive training. Many of my students have gone on to become successful graduates, securing employment and building meaningful careers in healthcare administration.
I truly love what I do—and I believe that enthusiasm is reflected in the success stories of my students.
Preparing you for success
LD Canada West College is an industry focused training organization. Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.