Medical Office Administrator (MOA)

Start Your Career specializing in Medical, Dental & Corporate Office Skills

Step into one of the most in-demand careers with our Medical Office Administrator Program, designed for individuals seeking professional roles in medical, dental, or corporate offices. This comprehensive program blends core administrative training with industry-specific skills, making you job-ready for clinics, healthcare practices, and executive environments.

Duration: 26 Weeks
Program Fee: $2,500
Delivery: Part Time / Asynchronous Learning

What You’ll Learn

  • Advanced office administration for corporate, medical, and dental offices

  • Professional communication for patient care and executive settings

  • Medical and dental terminology for accurate documentation

  • EMR (Electronic Medical Records) and dental practice software

  • Insurance billing and payment processing (medical/dental)

  • Microsoft Office Suite (Word, Excel, Outlook) and cloud tools

  • Scheduling and calendar coordination for multi-provider environments

  • Customer service excellence in client and patient care

Program Structure

  • This course is offered through distance education (online). The delivery utilizes a range of methods that may include:

    • Lecture

    • Seminar

    • Media Resources

    • Student Presentations

    • Quizzes & Exams

    • Assignments & quizzes (25%)

    • Reports & papers (25%)

    • Practical applications or presentations (25%)

    • Final Exam (25%)

Module 1: Foundation of Office Administration

  • Roles and responsibilities of an administrative assistant

  • Ethics, confidentiality, and privacy compliance (PIPEDA, PHIPA)

  • Professional standards in healthcare and corporate environments

Module 2: Business & Patient Communication

  • Crafting professional business correspondence

  • Handling client and patient inquiries

  • Active listening and conflict resolution

Module 3: Medical & Dental Office Procedures

  • Medical and dental terminology essentials

  • Patient intake, record management, and consent forms

  • Appointment scheduling for multi-provider practices

  • Infection control basics for front office staff

Module 4: Technology & Software Training

  • EMR systems for healthcare clinics

  • Dental practice management software

  • Microsoft Word, Excel, Outlook for office tasks

  • Cloud-based document management tools

Module 5: Billing & Financial Administration

  • MSP and insurance claims processing

  • Dental billing codes and invoicing

  • Accounts receivable/payable basics

Module 6: Executive Administrative Skills

  • Meeting coordination and minute-taking

  • Advanced scheduling and calendar management

  • Time management and organizational strategies

Module 7: Career Preparation

  • Resume and cover letter tailored to healthcare and corporate roles

  • Interview skills for administrative positions

  • Professional etiquette and workplace readiness

(Optional) Practicum: Gain real-world experience in a medical, dental, or corporate office.

    • Roles and responsibilities of an administrative assistant

    • Ethics, confidentiality, and privacy compliance (PIPEDA, PHIPA)

    • Professional standards in healthcare and corporate environments

    • Crafting professional business correspondence

    • Handling client and patient inquiries

    • Active listening and conflict resolution

  • Description text goes here

Career Opportunities

Graduates are prepared for roles such as:

  • Medical Office Assistant (MOA)

  • Dental Office Administrator

  • Executive Administrative Assistant

  • Corporate Office Coordinator

  • Receptionist or Scheduling Specialist

Why Choose This Program?

  • Specialization in medical, dental, and corporate office administration

  • Hands-on training in EMR and dental software systems

  • Practical, job-ready skills employers demand

  • Flexible delivery formats and career-focused curriculum

Next Steps

Start your career as an Administrative Assistant in Healthcare or Business today!

Become a Medical Office Assistant- a career that blends healthcare and administration, offers excellent job security, competitive pay, and the chance the make the real different everyday.

Preparing you for success

LD Canada West College is an industry focused training organization. Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.